As Sr. Enterprise Innovation Manager at Vodafone Global Enterprise Shannon manages the global Customer Innovation Program, which empowers global Fortune 500 businesses to stay agile, competitive and sustainable. She is continually refining customer engagement models, tools, and processes to support a culture of change. In her role as facilitator of Innovation Workshops across the globe, she helps enterprise customers level-up by exploring how mobile and ICT solutions enable new business models, consumer insights and streamlined operations. She manages a matrixed team of Innovation Champions throughout the business, accelerating the pace of innovation throughout Vodafone.
Ms. Lucas presented her vision of Collaborative Innovation at TedX Hayward. She is a frequent speaker on the power of mobility to positively impact business and society as well as the role of intrapreneurship in large corporations.
Shannon has over fifteen years of leading edge technology experience. At T-Mobile, Shannon helped drive the first to market carrier-based Fixed Mobile Convergence offering. She has an extensive background in IP, VoIP and mobile technologies having designed and implemented networks at Microsoft and BT (formerly International Network Services).
Shannon is a Board Member of CorStone, a non-profit focused on delivering resilience-based interventions and research initiatives to improve the health, education, and self-sufficiency of marginalized adults and youth around the world.
Shannon’s personal passion is transforming businesses through sustainable practices.